eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
In eDesk, it's really easy to create a dedicated Knowledge Base for each of your shops and countries, especially if you use our handy cloning…
eDesk is the only eCommerce-focused helpdesk and therefore offers a number of extra Add-Ons to help you deliver an even better customer experience. This…
Customer support is a balancing act between high customer expectations and your team’s limited resources. Customers want fast and accurate…
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve This help file will guide…